Home Company Shiloh Software Support Training News & Events Partners Login Today: May 13, 2008      Support   Getting Help A variety of help solutions are available for your assistance: E-Mail Shiloh Support Shiloh Tips Custom Item Groups: Range of Numbers Saving a Temp Group as a Custom Group Time Range Parameters Attention to Alerts Dealing with Div by Zero How Big Should a VarChar Be? Quick Stats Report Master Must Knows Working with Multiple Tabs in a Report Report Macros Setting Up Super Traits Calculation: Item Velocity With Zeros vs. without Zeros Shading Alternating Rows in Excel Calculation: Week-to-Date Last Year SHILOH TRAINING VIDEOS The Basics Shiloh Login Data Loading Paste Update Maintenance Adding an Attribute to the Item Master Password Maintenance Data Sets Data Set Basics Time Override Calculatons Custom Calculation Data Set with Time Override How to Pivot a Data Set Results Filter Store/Item Group Override Reports Running a report Excel Template Reports Building Chart Reports Creating Subtotals Report Master Report Master Basics 3 Row Report Creating Subtotals Breaking Across Sheet Tabs Analysis Event Tracker Importing Prospace Data to Shiloh Exporting Data from Prospace Forecast Creating a Forecast Dataset We are committed to providing “best-in-class” support to our customers. Technical Services Desk The Shiloh Service Desk is available to provide support and assistance to customers on data and application questions during normal business hours: Mon: 7:00 am-5:00 pm Tue-Fri: 8:00 AM – 5:00 PM Technical Support Technical Support is offered 24/7. Calls made after normal business hours will be returned within the hour. Please leave a detailed message with contact name and return phone number. Phone: 479.464.7398 E-Mail Support Free Analytic Tools Shiloh's Trait Analyzer™ tool enables the user to analyze up to 20 traits at a time against a specified list of stores. Shiloh's Replenishment Analyzer™ is used to analyze Retail Link's replenishment data; such as DD, BYPREG, & DFLREG with your product data. Analytic Tools>> Newsletters Feb-Mar 2008 Nov-Dec 2007 Sep-Oct 2007 Jul-Aug 2007 Archive Shiloh New Features Doing Business in Bentonville Sustainable Solutions-Designing Your Products for the Better Qtr 3 07 Weather Data Integration Qtr 2 07 Forecasting Module Qtr 1 07 Space Planning Integration Qtr 3 06 Fineline Profile Integration Qtr 3 06 Automated Event Tracking Form Qtr 3 06 11 New Reports Qtr 2 06 Trait Matrix Qtr 1 06 RFID Data Integration Qtr 1 06 7 New Reports Qtr 4 05 SSO Writer Qtr 4 05 Store Trait Clustering Qtr 4 05 Promotion Analyzer 1.877.455.5655 Email: Shiloh@ShilohTech.com ©Copyright 2003,2008 Shiloh Technologies Retail Link is a registered trademark of Wal-Mart Stores, Inc. Shiloh Technologies is not affiliated with, sponsored by, or endorsed by Wal-Mart Stores, Inc.