Shiloh Technologies Customer Support

Service Center

We're "best in class" for a reason,
and we're here to help.
Email our experts with your
question, or contact the Shiloh
Service Desk by phone:

479.464.7398

Existing users:
The Service Center is open!
Chat Live with the Service Team
for real-time answers to your
support questions.

CONTACT SALES

For product features & specs,
contact Shiloh Sales by phone:

877.455.5655 or 479.464.4598

Prospective Clients:

The Sales Desk is open!
Chat Live with the Sales Team.

TESTIMONIALS

Everyone at Shiloh is engaged and cares about what they are doing and helping customers with real business challenges.

Rachelle Sanders
Electronics Supplier

Got a question?

We'll

be there.

At Shiloh, we’re committed to providing “best in class” support... and it shows. Whether by phone, email, web or other means; we’re equipping our clients with answers. We’re also taking the extra step to share best practices, industry news, and a variety of other services designed to maximize our clients’ analytic success.

Browse our extensive database of Frequently Asked Questions (with answers). As a Shiloh customer, your entire team will enjoy anytime access to these tools and more.
View training videos via the Client Access area of this web site. Share these tips with the entire team or brush up on your own Shiloh skills as your schedule allows.
Shiloh offers 24/7 Technical Support. For calls placed after regular business hours, you can expect a response within one hour.
Attend an unlimited number of hands-on training classes (taught on-site by a Shiloh expert). For more routine questions, find answers every Friday from 9:00 a.m. to 5:00 p.m. at our regularly-scheduled Shiloh Study Hall.
Attend Shiloh User Group meetings (held the first Thursday of every month from 10:00 to 11:30 a.m.). Learn from peers and other industry experts while sharing your own ideas with the Shiloh team.

Shiloh is proud to have been named “Best in Class” for the 6th consecutive year – according to the readers of Consumer Goods Technology.

the Shiloh advantage
ongoing support & service